Login to your account

  Function not allowed, please type password manually.

Your password is a minimum of eight characters and will be made up of lower case, upper case and numbers.

I can’t log in with my correct details.

There can be a number of reasons why you may not be able to Login,

  • Ensure that you have registered first, after you purchased a policy you must register first in order to create your account.
  • The self-service may be experiencing technical issues and could be temporarily unavailable whilst we look to resolve this.
  • If the details you are using are auto-filled or pasted, ensure there are no extra characters within each box, such as an extra space at the start or the end of the field.
  • Internet history/cache may need reset- This can be done via the history tab within your browser, which can be found through the settings tab or via the keyboard shortcut CTRL + H

If you are in urgent need of your documents or information the customer care team can look to send out your documents through an alternative method.

Customer care team – 0330 123 1387

Key benefits

  • Access your policy 24/7

  • View, download or print your policy documents

  • Update your medical conditions

  • Add more cover options like cruise cover and golf cover

  • Update your contact details

  • Renew your existing policy


If you haven't viewed any of your policies online before, you'll need to register

Register now
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